The Support Group Blog

The Best Things in Life are Free Consultations

We can’t give you “flowers in spring or robins that sing”, but we can give you some great advice!

There are at least 12 signs  you need a custom business application.  Most of our clients contact us because they have a problem:

  • Inefficient workflows hindering employees
  • Difficulties connecting their website to their database
  • Manual data entry wasting precious time and money
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FileMaker Cloud Access Cheat Sheet

We've created a cheat sheet to help you directly access the files in FileMaker Cloud. There are a few tutorials on the web, but none of them quite work anymore so we thought it would be useful for us to share one that does.

There are times when you may need to get to something in your FileMaker Cloud instance’s folder structure. Perhaps you need to access an old log file or even a file within the Documents folder - whatever the reason, you’ll know it when you need it. Please be aware that it's not a good idea to mess around with any of the files in the instance unless you have a backup and know what you’re doing. Having said that, here are three things you'll need to get started.  

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Event Management with the FileMaker Platform

If you've ever planned an event, you can appreciate the immense amount of organization, coordination and communication required to effectively manage all aspects of the logistics. Technology, when leveraged effectively, can be extremely helpful in the process. Oftentimes event planners don't understand when and/or how to implement technology to streamline and automate tasks and information.

The prestigious University of California at Berkeley (UCB) came to us to help them streamline their event planning and management systems. The University Development and Alumni Relations department is responsible for generating and maintaining support for the university through various outreach initiatives including events for the Chancellor and fundraisers. The benefits of these programs circulate back to resources for the students and help the university to maintain its position as a world-famous institution.

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FileMaker Developer Conference 2018 Session Review

As promised in our blog post, FileMaker Developer Conference 2018 in Review, we want to unpack some of our learnings and experiences from the actual sessions we attended during FileMaker's Developer conference. FileMaker, Inc. has begun to share the 2018 session materials online. Yup, there's a lot to take in. But, don't feel overwhelmed by all of the materials. We're here to guide you with some recommendations on the sessions you might find particularly helpful.

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FileMaker Trivia: How Well Do You Know FileMaker?

At The Support Group, we enjoy developing custom business applications for our clients. But we really like having fun! In the spirit of fun, we created a FileMaker trivia app so that all you FileMaker developers (and fanatics) can test your FileMaker knowledge.

We decided to pool some random information we know about FileMaker into an app to see how many other fellow FileMaker developers are full of random information. This quiz is nothing like the FileMaker certification exam! The questions focus more on FileMaker as a company as opposed to how to use the product. Hopefully, you'll learn something new and maybe brag about your scores among your colleagues and friends.

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How We Run Our Business with a FileMaker and HubSpot Integration

As you may know, The Support Group has been offering FileMaker consulting services for over 30 years. So when it came to finding the best software platform to run nearly every aspect of our business, where did we turn? To the FileMaker Platform, of course!

We needed a framework for tracking our sales leads and customers, managing our projects, invoicing our production plus layers and layers of reporting. Our Vice President of Technology, Vince Dolan, was given the herculean task of architecting and building the system we affectionately call, Harry.  The name was inspired by a dog from the animated television series, Stanley.

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FileMaker Developer Conference 2018 In Review

It's that wonderful time of the year again - the FileMaker Developer Conference. Karstyn McCoy, our Senior Systems Engineer, and I just returned from the FileMaker Developer Conference 2018 in Dallas, TX and we are more excited than ever about the future of this ingenious software platform. It was a week full of motivational discussions and a whole lot of learning.

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FileMaker Support

You've taken the plunge and purchased the FileMaker Platform software and now you're eager to build your own custom app. But where do you start? If you're completely new to the world of FileMaker, training might be the best place to start. Or, is it?

FileMaker, Inc. certainly offers a variety of support resources as do their partners, but we all learn and process information differently because we all have different experiences and expertise. The resounding theme of the FileMaker Platform is customization so it's reasonable for users to expect personalized support. We thought now was as good a time as any to offer a FileMaker support assessment. This is not like the FileMaker certification exam. True to an assessment, this quiz is not about right or wrong answers, but an evaluation of your proficiency with the FileMaker Platform so that you understand the support options that will help get you up and running as quickly as possible. 

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My Path To Custom Web App Development

You might not know it, but you probably use a web application every day. Take your email, for example, if you use Gmail, Yahoo or any other type of web-based email client you've already experienced a web app. You don't need a specific device in a specific location to use the app; all you need is a web browser, any one will do. Pretty convenient, huh? But, have you ever wished that your web app could do something uniquely, only for you? You've looked and there's no feature or setting that provides that function. That's where customization comes in, but I digress...

I was introduced to different types of technologies, like database administration, computer networking, operating systems and such during my undergraduate and graduate Computer Science course studies. The more I studied, the more I realized that web technology excited me the most.

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FileMaker 17 Development Features

Have you heard enough about FileMaker 17 yet? There’s certainly no shortage of articles, videos, walk-throughs, etc. about FileMaker 17 and we've certainly contributed to the information overload. There's just so much to discuss, show and brag about with the new platform. FileMaker, Inc. has introduced new, modern and evolving ways to develop custom apps to solve both common and complex business operations issues.

But we get it, it's difficult to process the new features all at once. So we thought it would be helpful to summarize the new features of the FileMaker 17 Platform in one succinct infographic. The infographic is by no means comprehensive, but certainly captures some of the remarkable nuances of the tool. Given that FileMaker, Inc. generally releases a new product version annually, it's nice to keep track of its evolution. 

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