The Support Group Blog

Best Practices for End User Adoption of Custom Software

The primary advantage of building custom software is that it addresses a unique challenge. It's not often that a pre-made build fulfills our every need.

However, building that software requires a lot of communication and follow-up with end users. Organizations spend a lot of money making custom software, but it doesn't mean much if it goes unused. Therefore, end user adoption is vital for any product to succeed in the long run.

Here are some of the best practices for building an end user adoption strategy.

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Low-Code and No-Code in the Digital Workplace

Low-code and no-code development platforms present a whole new way of solving business challenges in the digital workplace. Low-code and no-code tools allow the people doing the work – the process experts – to fix workflow and data hurdles instead of relying on internal IT departments or external developers to overcome them. 

The traditional ways of creating business apps require a deep technical understanding and aptitude to get started. So what invariably happens is that the process expert, who's directly involved with the data or workflow, is forced to translate all that tribal knowledge to the technical person. During this translation, material information can be lost and garbled, requiring multiple build and deploy cycles to filter out the noise. 

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Pros and Cons of Custom Software

Many of our clients are looking for technology to streamline and automate their business workflows to grow their businesses. Administrative tasks have a way of weighing teams down. When you convert a paper process to a digital workflow, that can go a long way to free up time. In addition, when you automate a digital process, that can save even more time. You can reallocate that time to other revenue-generating activities such as sales tasks, marketing strategies, product development, etc.

We develop technology for organizations to operate at their optimum. For example, we've helped solve business problems related to inventory management, event planning, custom reporting, and much more. Yes, off-the-shelf software addresses these types of workflows, but they don't always offer every function every user needs. So rather than finding a work-around or waiting for a feature release, companies customize their own software to do specifically what they need it to do when they need to do it.

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What to Know about Technical Debt

Technical debt costs companies across America billions of dollars each year. This creeping problem can slow work and create new work for developers, and it only worsens over time. If you don't work on the technical side of things, you may not even know when it happens.

Keeping your technical debt down requires more than just knowing what technical debt is. It takes conscious effort from both the development team and management, and most companies have no system to manage technical debt. Keep reading to learn about technical debt and what you can do to get ahead of it.

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What is the Future of No-Code Platforms?

We expect the adoption of no-code platforms to continue to rise, mainly because the end-users/process experts appreciate easily customizable tools that are less time-consuming for IT to manage. Folks will be reluctant to return to the bureaucratic way of doing things once they experience the power to solve their problems and improve their productivity. With more people now working from home, or at least not from a centralized office, there's a clear motivation to take the bull by the horn and develop a solution on their own as opposed to waiting for someone else to fix a problem. No-code platforms empower the user to create customized solutions that don't involve the continuous back and forth among groups of disinterested parties, who, unlike the end-user, don't burn with the passion for just getting the work done.

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Low-Code Development: Why You Should Digitize Your Workflows

COVID-19 prompted many businesses to shift to online working. The pandemic has increased the need for digitization and automation. Since the pandemic began, the number of executives describing low-code development platforms as a priority investment has almost tripled.

Read on to learn how you can use low-code development to digitize your workflows.

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Choosing a Platform: Low-Code Development vs. No-Code Development

Software development has come a long way in the last few decades. In the early days, computers were programmed using machine code or an assembler, which required dozens of instructions to perform even the most straightforward task, such as displaying text on the screen.

As computers became more human-friendly, those low-level programming languages were replaced with more human-readable ones such as C, and later even higher level, meaning more abstract, languages such as BASIC. These are known as high-level programming languages because more steps are required to translate the code into machine-readable instructions.

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6 Attributes of Effective Low-Code Development Platforms

Imagine coding an app from scratch. How long do you think it would take you to develop and perfect it? How much effort do you think it would take to maintain and debug it? 

Low-code development platforms negate these types of questions. You can use some code or no code to develop an app to improve your workflows. What's more, you can apply your technical and non-technical skills to design the app. Keep reading to learn about low-code and what makes for an excellent low-code development platform.

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Are You a Problem Solver and Citizen Developer?

The use of technology has expanded massively in the last few years. Mobile apps, smart devices, and the Internet of Things (IoT) mean that even the most mundane devices now run some form of "software." According to the U.S. Bureau of Labor Statistics, employment statistics reflect this with the growth of job opportunities for software developers, at 21%. We are on the brink of a developer shortage, and citizen developers could be vital to keeping businesses moving in the modern world.

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What Is FileMaker (And What Does It Do)?

When you're running a business, every dollar counts. And every second counts. That's why running your business as efficiently as possible is so critical.

Fortunately, that's where the Claris FileMaker software development tool comes in.

So, what is FileMaker exactly? And how can you use it to improve your business operations?

Here's a rundown on what FileMaker is and how to use it effectively for your organization.

Let's jump in!

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