The Support Group Blog

FileMaker Professional: Karstyn Mccoy

I’ve worn many hats throughout my professional career, from professional ballet dancer and apartment maintenance supervisor to insurance salesman and manager of a retail wood blinds store. It was during my time in the IT department of the largest charter school in California (at the time) where I began using FileMaker Pro and quickly became a fan of the software. In all of my endeavors, I’ve always enjoyed finding the most efficient way of doing things and I discovered that FileMaker Pro provides flexibility and scalability to address virtually every business need regardless of industry.

I have always had a knack for effectively communicating/translating complex or technical ideas into simple, layman terms, which is put to the test daily as I’m now the Senior Systems Engineer at The Support Group. Good communication skills, which include a heavy dose of listening and questioning, are key to breaking down intricate business tasks into simpler and more efficient workflows so that we can design FileMaker solutions that improve productivity and reduce waste for our clients. Maybe it’s the performer in me, but I enjoy wearing many hats - sometimes I’m an analyst, the next moment a designer or maybe a project manager depending on the day, the project or the client.

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The Great Debate: Mac or PC with FileMaker Pro?

We are an office divided, Mac or PC. Some of us prefer to do our FileMaker development on Macs and others prefer PCs. We are given the option to choose our systems when we join The Support Group and many other organizations probably pose the same question to new hires. FileMaker, Inc. is an Apple subsidiary and FileMaker Pro works just as well on PCs as it does on Macs. Some menus might look a little different, but the functionality is all the same. FileMaker 16 actually goes a long way to achieve parity between the two systems. The new interface in FileMaker 16 allows Windows users to interact with the program as if in a typical Windows environment. Windows users are able to remove menus in order to maximize screen real estate and use multiple monitors when developing custom applications in the latest version of FileMaker Pro.

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