The Support Group Blog

The Best Things in Life are Free Consultations

We can’t give you “flowers in spring or robins that sing”, but we can give you some great advice!

There are at least 12 signs  you need a custom business application.  Most of our clients contact us because they have a problem:

  • Inefficient workflows hindering employees
  • Difficulties connecting their website to their database
  • Manual data entry wasting precious time and money
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FileMaker Cloud Access Cheat Sheet

We've created a cheat sheet to help you directly access the files in FileMaker Cloud. There are a few tutorials on the web, but none of them quite work anymore so we thought it would be useful for us to share one that does.

There are times when you may need to get to something in your FileMaker Cloud instance’s folder structure. Perhaps you need to access an old log file or even a file within the Documents folder - whatever the reason, you’ll know it when you need it. Please be aware that it's not a good idea to mess around with any of the files in the instance unless you have a backup and know what you’re doing. Having said that, here are three things you'll need to get started.  

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Event Management with the FileMaker Platform

If you've ever planned an event, you can appreciate the immense amount of organization, coordination and communication required to effectively manage all aspects of the logistics. Technology, when leveraged effectively, can be extremely helpful in the process. Oftentimes event planners don't understand when and/or how to implement technology to streamline and automate tasks and information.

The prestigious University of California at Berkeley (UCB) came to us to help them streamline their event planning and management systems. The University Development and Alumni Relations department is responsible for generating and maintaining support for the university through various outreach initiatives including events for the Chancellor and fundraisers. The benefits of these programs circulate back to resources for the students and help the university to maintain its position as a world-famous institution.

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Google App Maker Cold Calculations

Assuming you did meet Google App Maker, you've got your data in your slick new App Maker solution and you've shared it with your colleagues but of course, you want more. You not only need to store, display and capture new information, but you need to operate on it. Now that doesn't mean you have to take out a dirty scalpel or a rusty saw and go to town on your precious data, like some mad doctor, but rather add, subtract and divide it up like an equally mad accountant. So, let's review Google App Maker cold calculations.

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DevCon 2018 Session Review

As promised, we want to unpack some of our learnings and experiences during DevCon 2018. FileMaker, Inc. has begun to share the session materials online. Yup, there's a lot to take in. But, don't feel overwhelmed by all of the materials. We're here to guide you with some recommendations on the sessions you might find particularly helpful.

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Spreadsheet Alternative: Google App Maker

We all juggle many different tasks during our workday – emails, phone calls, meetings, reports – and that’s just the tip of the iceberg! There's barely any time to be productive when you have to process those emails, phone calls, meetings, reports, etc. and turn them into actionable – ideally profitable – work.

The constant pressure to do more with less demands focus on where we can find inefficiencies and turn them into improved productivity. One of the dark holes is the omnipresent spreadsheet. We all use them. It might be Excel or Google Sheets, but you have them sitting on your desktop and spitting out of your printer. We use them to track everything, but should we?

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FileMaker Trivia: How Well Do You Know FileMaker?

At The Support Group, we enjoy developing custom business applications for our clients. But we really like having fun! In the spirit of fun, we created a FileMaker trivia app so that all you FileMaker developers (and fanatics) can test your FileMaker knowledge.

We decided to pool some random information we know about FileMaker into an app to see how many other fellow FileMaker developers are full of random information. This quiz is nothing like the FileMaker certification exam! The questions focus more on FileMaker as a company as opposed to how to use the product. Hopefully, you'll learn something new and maybe brag about your scores among your colleagues and friends.

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How We Run Our Business with a FileMaker and HubSpot Integration

As you may know, The Support Group has been offering FileMaker consulting services for over 30 years. So when it came to finding the best software platform to run nearly every aspect of our business, where did we turn? To the FileMaker Platform, of course!

We needed a framework for tracking our sales leads and customers, managing our projects, invoicing our production plus layers and layers of reporting. Our Vice President of Technology, Vince Dolan, was given the herculean task of architecting and building the system we affectionately call, Harry.  The name was inspired by a dog from the animated television series, Stanley.

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FileMaker Developer Conference 2018 In Review

It's that wonderful time of the year again - the FileMaker Developer Conference. Karstyn McCoy, our Senior Systems Engineer, and I just returned from the DevCon conference in Dallas, TX and we are more excited than ever about the future of this ingenious software platform. It was a week full of motivational discussions and a whole lot of learning.

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FileMaker Support

You've taken the plunge and purchased the FileMaker Platform software and now you're eager to build your own custom app. But where do you start? If you're completely new to the world of FileMaker, training might be the best place to start. Or, is it?

FileMaker, Inc. certainly offers a variety of support resources as do their partners, but we all learn and process information differently because we all have different experiences and expertise. The resounding theme of the FileMaker Platform is customization so it's reasonable for users to expect personalized support. We thought now was as good a time as any to offer a FileMaker support assessment. This is not like the FileMaker certification exam. True to an assessment, this quiz is not about right or wrong answers, but an evaluation of your proficiency with the FileMaker Platform so that you understand the support options that will help get you up and running as quickly as possible. 

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