The Support Group Blog

How We Run Our Business with a FileMaker and HubSpot Integration

As you may know, The Support Group has been offering FileMaker consulting services for over 30 years. So when it came to finding the best software platform to run nearly every aspect of our business, where did we turn? To the FileMaker Platform, of course!

We needed a framework for tracking our sales leads and customers, managing our projects, invoicing our production plus layers and layers of reporting. Our Vice President of Technology, Vince Dolan, was given the herculean task of architecting and building the system we affectionately call, Harry.  The name was inspired by a dog from the animated television series, Stanley.

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A Match Made in FileMaker Heaven: FileMaker 16 and Tableau

In my humble opinion, the FileMaker platform integration with Tableau is pretty amazing! Tableau greatly simplifies how you run reports, create dashboards, display geographic mapping and more using your FileMaker data. The new FileMaker Data API in FileMaker 16, the Tableau Web Data Connector, and the fact that both support REST APIs in JSON formats make this integration possible. Being able to connect to third-party applications, or have third party applications connect to your database is an exciting new development for the FileMaker platform as a product and for FileMaker users in general.

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FileMaker Pro: Nothing to Gloss Over

Behind the Gloss

Gloss Studio provides photo re-touching services to a number of well-known brands within the fashion and beauty industry. An eye for detail and quality are essential in this line of business, but running the business as smoothly as possible is also important. A lot goes into creating the attractive images we see in marketing materials, a lot of communication, that is. Once the photos are received from the photographers, there is a slew of messages between the producers and re-touchers at Gloss Studio as they turn raw images into digitally re-touched works of art. Documenting, tracking and reporting the work became cumbersome within FileMaker Pro and so they asked The Support Group to help organize and streamline some of their workflows.

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The Science Behind Quality: A FileMaker Pro Customer Success Story

Scientific Specialties

Scientific Specialties (SSI) manufactures plastic consumables for scientific research. But more than that, they adhere to a very high standard of product quality and excellence. They control the manufacturing process and environment in which their products are developed and strictly enforce ISO and Cleanroom classification requirements. Learn how FileMaker Pro helps their operators efficiently manage quality assurance tasks.

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Seeing the Forest through the Trees with FileMaker Pro

A FileMaker Pro customer success story: the Nebraska Forest Service.

The Nebraska Forest Service uses FileMaker Pro to reduce operational redundancies and centralize data in order to protect natural forest resources and educate the community.

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