The Support Group Blog

Here at The Support Group, we practice what we preach.  Our team of highly skilled developers have built and enhanced countless FileMaker applications for our clients, but what happens if a need arises for one of our own?  Read on to learn how Nancy, a Systems Engineer here at TSG, leveraged the FileMaker technology we use every single day to build a database of her own.

Executive Summary

As a low-code development tool, FileMaker is as effective a solution for unconventional business workflows as it is for standard processes, like a project management system or a QuickBooks integration. We can even leverage FileMaker machine learning capabilities to automate talent recruitment.

Reading and categorizing job descriptions is challenging work. It's very monotonous, and it takes a long time for a person to become an expert. But this is an ideal use case for custom software. See how we can simulate algorithms and teach FileMaker to tag content automatically.

Executive Summary

FileMaker is a low code development platform that can be manipulated to streamline and/or digitize virtually any workflow, from asset management to revenue tracking via a FileMaker and QuickBooks integration. It can even be as robust to function as a comprehensive project management system.

Running a business is no easy task. And, efficiently running that business is doubly tricky. Imagine you need to track customer contacts, project tasks, and employee information and time all in a secure, centralized, yet accessible, easy-to-use platform. The FileMaker platform not only makes it possible but ensures accuracy and reliability.

Executive Summary

Offering overland adventure vacations to individuals and families requires a great deal of organization and coordination. The excursions are distributed all over the country and span several days. In addition, vacationers can choose different levels of participation depending on their preference for accommodations.

While the variety of vacation offerings allows travelers to customize their experience according to personal preference, it can be complicated to manage internally. The hosts need to track all of the registrations, which include contact information, trip specifications, payment details, etc. Each reservation captures several important data points for the staff and trip guides to know before and during the events.

Executive Summary

Security is an essential aspect of community development. We can reasonably expect disturbances to occur, but we also want to ensure that actions are taken to investigate and remediate those activities. And that all starts with useful and reliable incident management software that is used to track, monitor, and report events. Easy-to-use, accessible, and customizable are just some of the qualities of a suitable incident management system.

Read this case study to learn how a custom incident management system can improve operational efficiency, even when regulations and requirements frequently change.

Executive Summary

Custom software helps companies of all types and sizes improve their operations and productivity by removing redundancies and streamlining workflows. You can even use technology to track important details about your assets and leverage it to enhance the way you interact with customers and the way they interact with your business. Ultimately, process improvements lead to successful outcomes in customer satisfaction, which positively impacts the bottom line.