What is a workflow
Simply put, a workflow is a process. And a process is a series of steps that ultimately accomplish a specific task. These steps are systematically organized and repeatable. Recently the term "workflow" has grown increasingly popular because running a business efficiently pretty much depends on workflows. Think about it, when you order something online there is a process of reviewing an item and specifying certain criteria about the item, i.e. color, quantity, size, etc. Then you add the item to a cart so that you can go on to provide your billing and shipping information which will ultimately submit an order. And yet, the business transaction does not end there, the company from which you ordered is obligated to fulfill the order. And so there are a number of steps in the backend of the process that will hopefully result in a package arriving at the address you specified. This is a very high-level overview of a workflow. In order to optimize or improve your workflows, you must understand the detailed steps within the workflows.