The Support Group Blog

Karstyn McCoy

Recent Posts

Event Management with the FileMaker Platform

If you've ever planned an event, you can appreciate the immense amount of organization, coordination and communication required to effectively manage all aspects of the logistics. Technology, when leveraged effectively, can be extremely helpful in the process. Oftentimes event planners don't understand when and/or how to implement technology to streamline and automate tasks and information.

The prestigious University of California at Berkeley (UCB) came to us to help them streamline their event planning and management systems. The University Development and Alumni Relations department is responsible for generating and maintaining support for the university through various outreach initiatives including events for the Chancellor and fundraisers. The benefits of these programs circulate back to resources for the students and help the university to maintain its position as a world-famous institution.

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A Match Made in FileMaker Heaven: FileMaker 16 and Tableau

In my humble opinion, the FileMaker platform integration with Tableau is pretty amazing! Tableau greatly simplifies how you run reports, create dashboards, display geographic mapping and more using your FileMaker data. The new FileMaker Data API in FileMaker 16, the Tableau Web Data Connector, and the fact that both support REST APIs in JSON formats make this integration possible. Being able to connect to third-party applications, or have third party applications connect to your database is an exciting new development for the FileMaker platform as a product and for FileMaker users in general.

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FileMaker Professional: Karstyn Mccoy

I’ve worn many hats throughout my professional career, from professional ballet dancer and apartment maintenance supervisor to insurance salesman and manager of a retail wood blinds store. It was during my time in the IT department of the largest charter school in California (at the time) where I began using FileMaker Pro and quickly became a fan of the software. In all of my endeavors, I’ve always enjoyed finding the most efficient way of doing things and I discovered that FileMaker Pro provides flexibility and scalability to address virtually every business need regardless of industry.

I have always had a knack for effectively communicating/translating complex or technical ideas into simple, layman terms, which is put to the test daily as I’m now the Senior Systems Engineer at The Support Group. Good communication skills, which include a heavy dose of listening and questioning, are key to breaking down intricate business tasks into simpler and more efficient workflows so that we can design FileMaker solutions that improve productivity and reduce waste for our clients. Maybe it’s the performer in me, but I enjoy wearing many hats - sometimes I’m an analyst, the next moment a designer or maybe a project manager depending on the day, the project or the client.

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The Science Behind Quality: A FileMaker Pro Customer Success Story

Scientific Specialties

Scientific Specialties (SSI) manufactures plastic consumables for scientific research. But more than that, they adhere to a very high standard of product quality and excellence. They control the manufacturing process and environment in which their products are developed and strictly enforce ISO and Cleanroom classification requirements. Learn how FileMaker Pro helps their operators efficiently manage quality assurance tasks.

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DevCon 2017 Bytes: FileMaker Integration

I attended JSON and API sessions during the FileMaker Developer conference and they blew my mind! The two technologies actually go hand and hand; one is built on the other so it was a very informative and comprehensive day for me. FileMaker integration features are my favorite benefits of the platform because they allow us to connect and exchange data with other data sources, thereby expanding the capabilities of our applications. I was able to witness some amazing FileMaker integrations between these two sessions.

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